TV scheduled viewing and recording not working - Samsung Electronics in, 13-09-2018 Were mainly talking about older games here, because new titles are all compatible with this feature. And when I selected the program the episode information had the appearance that it was recording. It has occurred on my local channel 16 PBS WPTDDT on title This Old House, on my local channel 18 WRGTDT on title Bob Vilas Home Again, channel 58 FNCHD title Fox News Live, channel 75 FS1 and 26 ESPN various sporting events, and other channels. For more information, please see our PDF DVR for Optimum TV. I had two recordings. and can't play the recording. Also - it is so annoying to get to the "record this episode only" option. DVR only records partial program | DIRECTV Community Forums Only one of them is connected to the associated TV set by HDMI. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. I canceled the series and rescheduled the series and after about a minute it showed up in the recordings list. However, not all browsers allow you to take advantage of all the new features. DVR allows you to record up to 15 shows at the same time. Hello, Our scheduled viewing and scheduled recording function on our TV has recently stopped working. This is the correct channel to use. Try these quick tips: Restart your U-verse TV receiver (DVR) by holding down the POWER button for 5 seconds, then press it again to restart. Didn't record, disappeared from Scheduled Recordings, and when I tried to set a new series recording for it no red dot appeared, nor did the show reappear in scheduled recordings. In the search box on the Windows taskbar, enter Task manager, and then select that desktop app. 03:07 PM Anyone have any insight as to what the issue maybe? Its a very easy thing to do, but if youre not sure how, just follow these instuctions: Theres a slight chance your game isnt compatible with the Game DVR feature. Our scheduled viewing and scheduled recording function on our TV has recently stopped working. 09-11-2018 Service unavailable at this time. Most of my recordings are pixelated and not worth watching. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Samsung had me resetting, the replaced the one connect and main board, each time it would work for a couple of weeks then stop. I am going to send a private message from our Community_Help handle to request further information. If you are having troubles fixing an error, your system may be partially broken. in. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Optimum.net is compatible with a wide range of browsers. Plug in the receiver and DVR. Press the Windows logo key + G to open Game bar when playing a game and you will be asked to open Game bar. , I've tried going in and removing future scheduled shows temporarily to see if its because the DVR is anticipating being full, but this made no difference. You can also record the last 30 seconds (or whatever time you picked) using the Windows logo key + Alt + G, provided you have already turned on background recording. I anyone else having this problem? Reconnect, and power back on. I do wish Samsung would get this right. I can see the recordings saved on the DVR and on my app, but when I hit play, I get "Sorry we're having some trouble. The next thing were going to try is resetting the Windows Store. Will do time shift but not scheduled recording. I have my DVR set to automatically record several shows. Before starting the troubleshooting process, however, check if your PC has the latest version of the Xbox app on Windows 10. Ask a question. Optimum | No Dvr Access You do not currently subscribe to DVR service on Optimum TV DVR allows you to record up to 15 shows at the same time. Would I recommend Samsung to my friends - what do you think? TiVo Mini Troubleshooting: Streaming/Connectivity Issues (Live TV Some recordings won't play. But what if this feature doesnt work, and youre unable to record your games? Please try again later. I also pointed out that I own a older 32 inch Samsung Smart TV nd Samsung freesat recorder which work fine. Intel: Intel HD graphics 4000 or later, Intel Iris Graphics 5100 or later. (Of course this still doesn't explain why the scheduled recording for Williams disappeared to begin with.). See to it that the Record game clips and screenshots using Game DVR setting is turned on. Troubleshoot & Resolve Tool on U-verse TV, Restart your U-verse TV receiver (DVR) by holding down the. Had a new one connect, new main board fitted, it worked for a week then stopped. If I choose a different recording it will play fine. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Hello, @horigan, thank you so much for giving us that update! If the guide does not appear on HD channels and you are using non-HD cables (e.g., coax or RCA cable), you will need to adjust your settings (see Why doesn't the menu/guide come up now that I have an HD/DVR receiver? The Game bar will remember a game once youve indicated that something is a game by pressing the Windows logo key + G. On the other hand, if you want to make Game bar forget a game, start the game, open Game bar, select Settings, and uncheck Remember this as a game. Slide open the battery cover and insert the batteries. For example, Penn and Teller Fool Us airs 9pm-10pm. I'm sorry for the inconvenience, but glad you were able to find a fix! Can you tell me if they are working on my CDVR? I was advised it was a Freeview issue, not Samsung's fault, but when pointed out the same happens with the built in freesat they went quite on that. Why do some of my DVR recordings disappear? - AT&T Community Forums Unlike the boxes, cloud DVR is extreamlly depdent on reliable Internet signals and equipment. is that possible? To change that, you just need to restart Game DVR task, and you should be able to record again. This is a mess, I'd use YouTubeTV, but Spectrum's internet costs are crazy without bundling discounts. There is no one else around to manually erase them. The Post button will remain greyed out if you don't have a Title. It was also considered a "known" issue at that time; heard same from tech support today - "it's a known issue, no further info at this time.") Unplug the power cord of the DVR from the wall or from the back of the box and wait ten seconds. Select Recordings > Scheduled and press OK to validate your settings. 10:47 PM I am not sure, but it seems that it happens with any shows that are supposed to be recording while I am watching something else On Demand. Moms give us everything. Should I be calling Spectrum Support on this issue? Finish the process and restart your computer. Comcast DVR Tip: Don't Miss the Ending of Your Show I would have the issue in the Android TV app, but if I launched a web browser or used the Android app on my phone, the recording would play just fine. All my scheduled recordings ceased appearing in my Library at 8:00PM (EDST) Saturday, 30 April and still unable to view or record anything today. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Trouble Viewing a DVR Recording. None of my scheduled recordings were recorded at all on both Saturday and Sunday. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Highlight "Play" and press SELto start watching. Every once in a while, when I select a recorded show to watch, it won't load -- the screen will go black for a few seconds, then will take me back to whatever live TV show had been playing. Technical support is no help. Use the power cord to connect Optimum Stream to a wall outlet. Solution 1 Make sure your computer is compatible with Game DVR. Samsung have been pretty useless. If you want a response from the company it is best to contact Customer Support. Have you tried logging out of the app and rebooting the equipment to see if the issue still occurs? in. U-verse TV Equipment. I hope the moderator will send this up to engineering as a system-wide issue so that it can be appropriately resolved. Invalid Optimum ID, please complete all fields. Recently, for no reason as she has not at all edited any of her recordings, shows are recording anywhere from 4-8 minutes late, and stop recording on time or a minute late. Cloud DVR remains a work in progress and seems to be hit and miss around the country. It turns out that even though I launched the recordings from channels I have access to, the playback of the recordings is being blocked by the NFL Network since I don't have access to that channel. If you're not sure how to do that, follow these instructions: Right-click on the taskbar and go to Task Manager. This sub DOES NOT VERIFY Altice/Optimum employees except for u/ItsOptimum. 11:06 AM The pattern seems to be good for two weeks, bad for a week, good for two weeks. Want to learn how to use the Support Forums? Monday, December 27th, 2021 3:00 PM Closed Can't play recorded programs I'm unable to play recorded programs, either through my DVR or through the Xfinity streaming app. I doesn't appear to have worked on this one. This msg leads me to believe when I set up wireless on the internet, it switched to getting my shows or shows set to record from the internet? NVIDIA: GeForce 600 series or later, GeForce 800M series or later, Quadro Kxxx series or later. Also, my mom said that today's episode (which is airing right now) is actually showing a rerun, even though the episode description shows that today is its first air date. And now to top it off the RCD-1007 and WLP-999 errors are back on a couple recordings. (Although I note that the red dot WAS showing on the X1 app on pc and phone.) Things are looking up. . You can select these functions and they will show in the scheduler however no notifications are received or recordings started. If you go to the guide or scheduler after the start time of the selected programme the viewing or recording indicator has disappeared. Follow the on-screen instructions to complete set up with your remote. You can also move this to different places on your PC, including elsewhere on your hard drive or to external drives. MSNBC But suddenly this week we dind it not listed on our DVR recordings, and when we go to guide we cannot get it to record at all. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Has anyone experienced anything similar or able to suggest anything that may help us fix this? Sign in. I get similar errors on my Android phone app and web page interface. It is not confined to the main receiver. I called tech support at Spectrum and spoke to 2 very nice gentlemen but neither seemed to have a clue as to why it happened or what they were doing about it. Repeat this process two more times. I couldnt believe a 1 month old TV could have failed somehow (the hard drive is fine) and felt a setting must have changed somehow.I tried this and it worked for me and sorted the problem. Then recentlyi experienced the same problem, no 5 minnotification appeared to advise a programme was due to record and subsequently notimer recording took place. I then disconnectedthe phone from my WIFY and restarted it andthe app using my wireless data. Also, check your Game DVR settings by selecting Settings in the Xbox App and clicking Game DVR. Wait 10 seconds. in the cloud even if one has a DVR box, I tried going to Xfinity -> Device Settings -> Sync DVR. In contrast cable box DVR, Internet, and Phone service have an excellent reliability record from Spectrum. When three white dots appear on the screen, unplug the DVR again. Message edited 1/18/2013 10:45:04 AM. Custom keyboard shortcuts may sometimes not work because some games block keys. I don't know what Spectrum did over the last few weeks, but they really have messed up. This is what I've tried: Optimum TV Entertainment Experience | TV, High-Speed Internet & More What's happening? Anyway they do know about this but will deny when you contact customer support. Before posting a new question, please check out our, You are currently viewing the Spectrum Community Archives. This is not applicable on TiVo Mini VOX. Some shows did appear in my Library after 3 days of nothing, but not all. Enjoy Optimum TV on any device and turn every screen into a TV. The Xbox Support team provides information to help users resolve some Game DVR issues on Windows 10. Scan this QR code to download the app now. Smart Resume for Fast-Forwarding Commercial Breaks in Select DVR Recordings You will then see the screen flash twice, which means the game is recognized. Then you can run the game in full-screen again and use the Windows logo key + Alt + R and Windows logo key + Alt + G. Download and install the latest Windows 10 updates on your PC. Yep I had that multiple excuse until I pointed out that I had the same problem with the built in freesat recording, which I believe do not use multiplex. I have tried various attempts to solve the issue with Samsung via their chat line and a telephone call back response but to no avail. Jump to a forum. Other systems show progress thumbnails so you can see where you are, but not Spectrum, it's all guesswork. It shows on the schedule it recorded an hour, but when you get to about the 20 minute mark, it stops and asks if you want to delete the recording. Because this action fixed an earlier scheduled recording I rescheduled all my series including this one earlier this morning hoping it would proactively stop the missed recordings. Recordings are not showing up until several hours after being recorded. Using the arrow buttons on the remote select 'Saved'. Press the Resolution button located on the bottom of your TiVo Mini. This article covers common troubleshooting steps to help resolve DVR related issues. To fix the issue, restart Game DVR: Close the game. The recordings in question were three NFL games. X1 DVR playback issues | Xfinity Community Forum Black screen when trying to view recorded programs on DVR Guess what the new telly did the same. If you're still unable to fast forward after . I can't fast forward through my Cloud DVR recordings. The fixes don't seem to be holding for cloud DVR services. How do I watch my optimum DVR recordings on my computer?
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