We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us and for the poor customer service from our staff. Watford Ins Co Europe Limited are the underwriters for GoSkippy so don't be fooled by there name. We appreciate any feedback our customers provide to help us to continuously improve our service moving forward. reference number: 786446). We are sorry to hear of your recent dissatisfaction. They will not reply now and I have to allow 8 weeks for them to do so before the matter can be taken to the FCA with more to follow because of discrimination ,but I hope any reader will get the picture of how this firm operates if not by my complaint then from the many others listed. It is based in Bristol but also has offices in Newcastle, Southampton, and South Africa. Once we've checked over your question we will put it live on the site and our strong community of experts Theywere inconsistent with their own terms, made up rediculous statements due to non existent knowledge of cars and made every excuse to either shift the responsibility to another company or wriggle out using one of their some print clauses. Get a car quote Customer help 84% Of reviewers recommend GoSkippy 24/7 UK Based claims support 90 secs How often a policy is sold with GoSkippy It's simple. You can change the car without cancelling for a fee of 50, I recently did this, the new cars premiums were lower by 40 pound and goSkippy didn't charge me the 10 difference. I call the finance of the Go skippy and they tell me u owe us nothing. GoSkippy | Bristol GoSkippy is a UK insurance broker offering car, bike, van and home insurance. our site. My first car engine blew up after 2 weeks explained this to them and got exactly the same model and year but told it would cost another admin fee of 35 to change the reg number now paying 50 a month instead of the 29 I thought I would be payingcant cancel otherwise there will be even more cancellation fees and admin fees to pay..probably be charged an admin fee if they reply to this review! GoSkippy believe insurance should be easy. *5-star Defaqto rating on Watford comprehensive policies only. I booked car insurance with them through an internet site How much is it cost for a month? The customer service is a joke, nobody knows what theyre doing and nobody is competent at all. My brother got insurance for my friend and she was added driver to his policy. And vice versa. been driving 25 years and this is the worst experience I have ever had with an insurance company! Who underwrites Skippy? We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you. They then told me there would be no refund. Thank you. My first attempt at payment failed as your site timed it out. Yes. on 11/05/2020. GoSkippy Insurance is a broker that works with a panel of insurance companies to offer car, van, motorbike, home and travel insurance. written by We appreciate any feedback our customers provide to help us to continuously improve our service moving forward. The table below sets out what fees are applicable if you choose to cancel your policy with us. Discover the key differences between a cash ISA and a stocks & shares ISA and which option is right for you. [17][22] In November the Business Choice Direct brand was moved to a newly created subsidiary company of which Eldon owns 51%. Total Debt in June 2013: Barclaycard 0% until Nov 2014: 1550. 3.6K Posts. Avoid avoid avoid I was with these for a few years zero loyalty staff cant speak English very well charge a fortune to change on the policy talk to you like dirt when you have an issue. differ depending on when you cancel your policy. Then to top it off after trying to make a payment over the phone my bank blocked my card because to cut costs goskippy use Nigerian call centres! Sergioy1993 No. Cancelled before the 21 days were up and got it for 349 from Vavista, paid the 75 cancellation fee and then got trhretened, bullied and bombarded with legal letters to pay 180 extra, disgusting bully boy outfit who are unprofessional and con artists, paid it to get rid of them and still better off, never again! Wiuld rather go with direct line or company where they take their customers seriously and with respect, written by Thomas St, London, SE1 9RG. [9] [2][7], At the time, the trio of Banks, Chase-Gardener and Gannon were also the three executive directors of Bristol-based Brightside Group and owned 72% of Southern Rock Insurance, growing the group out of Commercial Vehicle Direct which they co-founded in 2001. Visit our Help Centre Login to your Portal Contact us via Post GoSkippy Insurance Lysander House Catbrain Lane Cribbs Causeway Bristol BS10 7TQ Call us 0344 840 6302 Email us talk2us@goskippy.com ","anchorName":"#cover"},{"label":"What is covered under my GoSkippy policy? before cancelling. They flat out denied all requests but we're only interested in me . All I can do is warn others PLEASE dont use this company for your insurance, even if its the cheapest. We You change your car during the policy term to a car that the insurer cannot cover. on 23/01/2023. I'm guessing this is to deter people doing so. Cheapest quote but left it a week or two before I got around to buying and when I did they took me through a new quote which was a little bit more expensive still got a good price. GoSkippy believe insurance should be easy. GoSkippy Insurance is a broker that works with a panel of insurance companies to offer car, van, motorbike, home and travel insurance. Further on down the line, the "Brokers" have now "advised" goskippy to cancel his insurance in 7 days. Stay away from this company as they promise to also get back to you and they never do! written by How can I add another driver to my insurance? "[25], In November 2018 the Information Commissioner took enforcement action against Eldon Insurance and Leave.EU for breaches of the Data Protection Act, fining them a total of 135,000. Even though it's my legal right to cancel within the cool off period.Really disappointed in the poor 'money-grabbing' service I have received. Over a period of 2 evenings, and numerous attempts using my card and changing cards, and getting to the 11th hour to get my insurance paid for, I had to call them for them to do it over the phone. Awful company pay the extra money to go with a proper insurance company, written by The fees He was correct there is so many organisations involved you loose tack who you spoke with. Then it refused to accept that quote again,. Please email your postcode and registration to reviews@goskippy.com and we can assist you further. differ depending on when you cancel your policy. You can view and validate documents by using your online portal. On customer review platform Trustpilot, GoSkippy has 4.2 out of 5 stars and a rating of Great, based on more than 9,600 reviews. differ depending on when you cancel your policy. Registered in England and Wales (No. and be put on hold for 45 minutes, till you give up. GoSkippy Insurance does offer some optional extras to provide you with more protection in certain areas. Go Skippy insurance' refused to fufill it's obligations when my car was hit and damaged. The law is the law. There were several companies involved: So stay away They can be contacted by post at the following address: GoSkippy Insurance, Lysander House, Catbrain Lane, Cribbs Causeway, Bristol BS10 7TQ. on 02/10/2018, No helpfull staff, stayed hours on the phone. UPDATE: The customer service is terrible the staff either arent trained appropriately or dont have clue what they are talking about. This has left such a poor impression of their attitude towards customers for me. As if that was not bad enough, my new insurers called to confirm my NCB with Go Skippy and they were told to do a proper check on me and other information regarding me was divulged which my new insurers did not ask for. I accept that there should be a processing fee, but 75 is far too high and is simply blatant-profiteering on GoSkippys part. My next step will be asking for a refund, which I really dont expect to get. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Thank you. Thankfully I was never involved in a accident during that period of time, just seems as they dont know what they are doing absolutely shocking iam totally disgusted, written by Thousands of people have taken out GoSkippy car insurance policies and many are still driving with an active plan. Thank you. Customer reviews for GoSkippy are generally positive, and there is a 24-hour claims line available. You should call the GoSkippy Insurance claims line on 0344 840 9503 to report a claim. I paid monthly and I was wondering if it possible not to pay anymore for the two months left. Do you agree with GoSkippy Insurance's 4-star rating? Only the insurance policies GoSkippy Insurance sources and arranges with its affiliate Southern Rock are 5-star Defaqto rated. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Copyright GoSkippy Insurance 2023. Would NEVER EVER INSURE WITH THEM AGAIN, written by GoSkippy is a rising source of low-cost insurance for vehicles, homes, and travel insurance. They also assess individuals who are applying for life insurance policies. This company takes money from your account without you agreeing to it. We endeavour to ensure that the information on this site is current and Do you agree with GoSkippy Insurance's TrustScore? We also ensure all reviews are published without moderation. GoSkippy (insurance broker) GoSkippy Insurance is a trading name of Somerset Bridge Insurance Services Ltd and are authorised and regulated by the Financial Conduct Authority, FCA no: 477112 . leechaplin [14] Rock Holdings Ltd, another holding company based on the Isle of Man, is the parent of both Rock Services and Southern Rock Holdings. Thank you. Knowing the financial pressures we are all under these days, we search available insurers - including our own in-house company - to find you the best deal to suit your needs and pocket. The table below sets out what fees are applicable if you choose to cancel your policy with us. Get a quote Find out more A supportive culture with meaningful values I deleted my car insurance policy by mistake, and not got a copy. Somerset bridge insurance (underwriters) I am shocked by the amount of bad reviews but Im also not surprised at all because theyre horrendous! 6334001). It was recorded wrong and just complicated things and till now I suffer from their bad decisions. Over 350,000 people already trust us with their car insurance because were affordable and reliable. Any charges? Communicative and professional. Chrisspence555 Them wanting the outstanding payments as a bulk payment otherwise it can affect your credit rating, your brother's insurance will be cancelled and it could affect him getting quotes for a new insurance. The fee is calculated as a percentage of insurer calculated premium and the result of individual risk calculations based on information provided by you in your quotation for a policy. We do appreciate this type of feedback from our customers as It will allow us to resolve any problems that occur and help us to improve our services moving forwards. What can I do? Kernel_Sanders Forumite. We're an established UK broker We are actually one of the fastest growing brokers in the UK. At the end of the year it began a partnership to sell insurance under the Debenhams brand. *5-star Defaqto rating on Watford comprehensive policies only. We take a closer look at Volopas business solutions. McCallumvq126 Our experts select and analyse between 30 and 100 features or benefits for every policy on the market. our partners for featured placement of their products or services. Who underwrites the car insurance from GoSkippy Insurance? Avoid at all costs! Other associated names / companies with this broker and insurer are After many attempts to get the reason I was given a complaints email address by a Team Manager from GoSkippy and my emails were returned as not delivered 3 times. Our friendly website makes it easy for you to get cheap car insurance quotes online. The below administration fees apply to ourcar insurancepolicies: The below administration fees apply to ourvan insurancepolicies: The below administration fees apply to ourhome insurancepolicies: The below administration fees apply to ourbike insurancepolicies: Did you know?You can view and validate documents by using your online portal. We are a UK based insurance broker, set up to bring you great insurance at the most competitive prices. [26], In August 2016 the Leave.EU campaign announced a sponsorship deal with the Goskippy brand and offering a 10% discount on insurance. It all changed and went unimaginably sour when my car was hit and needed repair. Thanks. It was like a very bitter ex trying to get back at you. unsure you should get independent advice before you apply for any I have to pay for you to cancel my insurance!!! on 07/12/2022. I suggest you phone GoSkippy and Premium Choice who provide the finance for GoSkippy policies. Never will we purchase an insurance policy from these services. [17], Eldon's new holding company ICS Risk Solutions, in 2015 also paid Southern Rock Insurance (which continues to be the main underwriter for Eldon) approximately 77m for rights to some of its future income, enabling it meet its obligation under solvency regulations. Check out what 12,852 people have written so far, and share your own experience. Bought an Electric Vehicle or hybrid? on 21/02/2020, I absolutely agree with the reviews here. Sold my car - 101 charge. Keep in mind I was happily paid my premiums each month earning no claims bonus and moved into an automatic renewal. The specific benefits to your insurance policy will vary depending on the level of cover you choose and the insurer that is able to provide the cover through GoSkippy Insurance. We use dedicated people and clever technology to safeguard our platform. I phoned them and spoke to a lady, and explained the forms etc. Proof of employment written by This did not affect control of Eldon as Arron Banks was then majority shareholder in both parent companies. written by This latest research explores how much the UK is set to spend on Christmas in 2022, and how much Brits spend on unwanted gifts. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We aim to provide a straight-talking, friendly service with a product thats easy to buy and manage. Like all journalists, she loves nothing more than a great pun. on 27/02/2019. All rights reserved. Scam!!! This means we search a panel of insurers to find you the best deal to suit your needs. Check out what 12,646 people have written so far, and share your own experience. I have no idea how they are still running, theyre literally a ghost insurance that you pay ridiculous amounts of money to and they dont actually insure your vehicle. mjMoore88 In all the time Ive been driving, this is the worst insurance company Ive dealt with, and thats saying something. GoSkippy Insurance Third Party Fire and Theft cover. Proof of address Insurance underwriters asses the risk of insuring a home, car or driver. [25] Brittany Kaiser, a former director of Cambridge Analytica, has said that when she visited Leave.EU HQ in late 2015 she saw Eldon employees staffing a call centre for the campaign She added that she thought the staff, most who had never participated in politics before, were calling leads or current customers of Eldon. Stay away!!. Eldon Insurance Services Limited or simply Eldon Insurance is a British insurance broking and claims management company controlled by Arron Banks. I feel like this company just want money and more money off of you. This is a 24-hour claim line open seven days a week. I changed my number plate - 50 charge. 81% of customers say they would recommend the service. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. GoSkippy is a fresh, independent insurance broker set up to bring you first class insurance at the most competitive prices. written by Would not recommend to anyone. Go Skippy Insurance | Administration Fees Home Administration Fees Administration Fees We charge a fee at policy outset and a fee to administer any changes to your policy. on 01/02/2023, This company is the absolute worst insurance company I have ever dealt with. Insurance. This gives you more choice, but does mean you have to go through the quote process to see exactly what will be included in your cover. Please email reviews@goskippy.com Thank you. So i receive emails from Jack Ncamane in Go skippy telling me if i dont pay the debt will be transferred to my next company that i do insurance with.???????? I was not given the opportunity to speak to the underwriters, thats disgraceful and you should be appalled at this. AlexEs GoSkippy is a fresh, independent insurance broker set up to bring you first class insurance at the most competitive prices. For this reason, GoSkippy provides few enhanced features as standard on its car insurance policies as it strives to keep the core costs of cover down. 90 Day European Cover included in your policy to ensure you remain protected whilst outside the UK. Aimed predominantly at younger drivers, GoSkippy Insurance is a trading name of Eldon Insurance Services Ltd, which administers insurance in the UK on behalf of Gibraltar-based Southern Rock Insurance Company Ltd. Eldon Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority. Enough to give someone depression! I will NEVER use your organisation again and will at every opportunity make people aware of this. on 22/05/2020. Affordable price now! A joke of a company. Left me un insured ! Proof of employment qualifications Please email your postcode and registration to reviews@goskippy.com and we can assist you further. to receive an email from yourself stating you are cancelling this insurance and going to charge me for this is disgraceful. Thank you. It goes against our guidelines to offer incentives for reviews. Paulmcdonald42 wrote: . Youll find details about any compulsory or voluntary excesses in your policy document. | Read 12,201-12,220 Reviews out of 12,656 Voice your opinion today and hear what 12,646 customers have already said. Is Volopas business payments platform right for your business? How does this help small businesses?? How do I do this? Hi Shannon, thank you for your feedback. We would appreciate the opportunity to assist you further. Hi Matthew, thank you for your feedback. Even admiral is cheaper than them and theyre usually around 1000 extra, even thats cheaper overall and waaay less stressful than this sorry excuse of a company. In fact after I received the letter to say my Insurance was being cancelled they did not advise the finance company at all and nobody knew that they had cancelled it when I called. I have noticed no money has come out of my bank account for this months bill. To calculate the top 5's we take the following factors into account: Go Skippy Insurance Reviews - goskippy.com/car-insurance - Ask a question now, The worse insurance company to deal with , HORRENDOUS CHARGES - CANCELLING POLICY - VAN INSURANCE, One Call Car Insurance Reviews - onecallinsurance.co.uk, Dial Direct Insurance Reviews - dialdirect.co.uk, Budget Insurance Reviews - budgetinsurance.com, Geoffrey Insurance Car Insurance - www.geoffreyinsurance.com, Probus Insurance - www.probusinsurance.com, UK Car Insurance: Absolutely everything you need to know, Swiftcover Car Insurance Reviews - swiftcover.com, Diamond Car Insurance Reviews - diamond.co.uk. Going green? - dobenham Benefits. Knowing the financial pressures we are all under these days, we search available insurers - including our own in-house company - to find you the best deal to suit your needs and pocket. Shocking BROKER do not use no matter how cheap, Information provided by various external sources. The fees Who do I turn to for help when I have been cheated by goskippy.com? It took the staff member all of three minutes to action the cancellation. on 25/10/2022. London, SE1 9RS. I am hearing impaired and experienced many problems over the years by ignorant staff who were unwilling to communicate with me in a manner suitable to myself, which is my right under the Equality Act 2010. Just be carful when looking for insurance. Do not deal with this company!!!! This was certainly my experience this morning when my call was being taken by an operator of yours in South Africa. I believe this is the reason but they will not admit it. Compare prices online. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. The vavista online system was quick, easy to use and I got my insurance certificate straight away from the online portal. Finder.com Comparison UK Limited (company number: 10482489) is It is based in Bristol but also has offices in Newcastle, Southampton, and South Africa. I just called them to cancel my policy and the agent (named Amanda Ndlovu) hung up on me when I wouldnt say why I wanted to cancel! They have left me with no money as they took every penny I had without me agreeing to it. Up to 150 Personal Belongings Cover. [27] From June 2017 the GoSkippy brand began appearing alongside that of Leave.EU on the campaign's Facebook and Twitter posts, including one featuring a photo of the burning Grenfell Tower stating "An amnesty for Grenfell illegal immigrants? Youll have the option of adding or increasing a voluntary excess, which should in turn reduce your premium. Learn more about Nestls recent performance and where you can invest in Nestl shares. The new insurers are the same as the old ones only trading under a different name and my circumstances have not changed over the years. Stay away! ","anchorName":"#what-is-covered-under-my-goskippy-policy"},{"label":"General exclusions","anchorName":"#general-exclusions"},{"label":"How to save on your car insurance policy through GoSkippy","anchorName":"#how-to-save-on-your-car-insurance-policy-through-goskippy"},{"label":"What is my excess? I was fully comprehensive yet they refused to look at my car, repair my car, offer a courtesy car,or even allow me to claim through my policy. offer credit facilities from a panel of lenders. They are separate entities with strong data control rules. We make it easy for you to get a car insurance quote that covers electric and hybrid vehicles, searching our panel of insurers to bring you a competitive quote. The company markets itself as a provider of competitively priced, no frills products. [4][16], Last edited on 26 February 2022, at 01:56, "Newcastle Insurance firm sees its turnover soar to 47.3m", "Revenue jumps at UKIP donor Arron Banks insurance business Eldon", "Insurance firm creates almost 200 jobs in two years", "Hastings Direct appoints new managing director for insurer services", "Ukip's 1m donor Arron Banks is accused of conspiracy by his old company", "Independent insurance broker expands Bristol business", "Brightside Group PLC: Change in Substantial Shareholdings and Director Dealings 12th February 2013", "Southern Rock denies 'conspiracy' to damage Brightside", "Eldon Insurance Services Limited - Full accounts", "How the businesses of Brexit campaigner 'King' Arron Banks overlap", "Ex-UKIP donor Arron Banks in Rochester by-election expenses row", "Eldon Insurance Services Limited - Amended group of companies' accounts", "Insurance losses sharpen focus on finances of Arron Banks", "Brightside and Southern Rock settle legal battle out of court", "Up to 200 jobs at risk at Eldon Insurance Services", "Arron Banks' Eldon launches Somerset Bridge MGA", "About Us - Business Choice Direct Insurance Services", "Arron Banks to float Eldon next year for 250m - Insurance Post", "Leave.EU, Arron Banks and new questions about referendum funding", "Arron Banks staff worked on Brexit campaign, MPs told", "Shameless millionaire behind Brexit campaign uses Grenfell Tower fire picture to flog insurance", "Arron Banks's firm and Leave.EU fined 135,000 over data live", "Somerset Bridge Insurance Services Limited", "Ukip donor Arron Banks shows tax cheque sent to HMRC for 1.86m", https://en.wikipedia.org/w/index.php?title=Eldon_Insurance&oldid=1074035362, This page was last edited on 26 February 2022, at 01:56. Competitive online, helpful over the phone and good comms after purchase too. What a joke of a company, why can you not refund from a simple mistake but you make life harder by trying to charge even more on top. [16], Elizabeth (Liz) Bilney, who became a director shortly before Paul Chase-Gardener resigned, was reported to be the CEO in 2017 and was also in charge at Leave.EU during the Brexit campaign. You gave me no option to pay and additional premium. [6] Lee, who co-founded Southern Rock Holdings and had also served as managing director of Southern Rock Insurance, resigned his directorship in April 2011 to move to Hastings Direct. spent a fortune on calls getting through to them, weigh it up and see if it's cheaper to pay the remainder (two months) or to cancel, I wouldn't use that company again if they paid me, hope it doesn't cost you too much :). GoSkippy Insurance claims to source the best deals to suit your budget-friendly needs, with a focus on young drivers. Called customer service to be told sorry nothing I can do oh and you now owe us 454.00 for the pleasure of us cancelling your policy. authorised and regulated by the Financial Conduct Authority (firm If you have signed a contract to pay a loan it is legally binding until the year of insurance is up. Phone Number 44 344 840 6302. My brain just needs a bit of catch up time to digest what is being said. Liz Edwards has been a consumer writer and editor for more than 20 years, spending most of this time at the testing and rating publisher Which?. [29], The company changed its legal name to Somerset Bridge Insurance Services on 6 December 2019. [21] Subsequently, 174 employees were made redundant at the Newcastle and Bristol offices. We are a UK based insurance broker, set up to bring you great insurance at the most competitive prices. Here are 8 tips for writing great reviews. Charges for no reason, how on earth they're still trading is beyond belief. Your car is being driven by an unnamed driver on your policy or by a person that does not have a valid driving licence. GoSkippy Insurance is arranged and administered by Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority (Firm Reference Number 477112). *5-star Defaqto rating on Watford comprehensive policies only. I contacted Direct Line my insurer in 2017 and they confirmed someone had bumped into my parked car, admitted liability and their insurer had settled in full, saying they could not understand Go Skippy, after sending this confirmation from Direct Line Go Skippy then said I still had to pay another 135 despite previously saying if I got the confirmation I wouldn't. [17] In October 2016 another new company, Somerset Bridge was created to act as managing general agent in order to diversify the panel of insurers Eldon has access to. The Medicare buying decision is mandatory, occurring annually for most people in the US age 65 and older. While we are independent, we may receive compensation from How I stop this? My Account. The terms "best", "top", "cheap" (and variations), aren't product ratings, although we always explain what's great about a product when we highlight it; this is, *Based on data provided by Consumer Intelligence Ltd, www.consumerintelligence.com (March 23). Hard to get anything out of them, been ignored and fobbed off. What is covered under my GoSkippy policy? A compulsory excess amount might vary depending on the age of your car and your driving experience. We also charge a fee if your policy is cancelled. Easy to download and upload NCB and get my RAC cover. The electric-vehicle company plans to offer insurance to 80% of its US customers by the end of . finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions.

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